I’ve purchased a license and received a Purchase Key.
How do I de-activate my license or MOVE/TRANSFER the license once it’s been activated?
As noted on your order receipt, in the section called “PRODUCT ACTIVATION” and as detailed in the I’ve purchased a license and received a Purchase Key. How do I activate my license FAQ, Once a Purchase Key has been activated, the Purchase Key is locked to the system on which it is activated on.
The process below is referred to as the MOVE/TRANSFER license process, and will DE-ACTIVATE your Purchase Key (license) on your existing system.
Once this process is completed and the license has been de-activated, you must install the trial of the product on the destination workstation and go through the SAME process of activating your Purchase Key (license) as you previously did on the original workstation. The instructions are the same ones you followed from your order receipt, and are also outlined in the I’ve purchased a license and received a Purchase Key. How do I activate my license FAQ.
The process of MOVE/TRANSFER license from the existing system is ONLY available via an Internet Connection and requires these steps on the system where the license is currently activated:
1 open the SF Product Manager
2 select the product
3 select the option to MOVE/TRANSFER your license
4 specify the PURCHASE KEY
5 specify the contact information
6 specify the account logon
7 specify the notification options
8 proceed with the remainder of the wizard
Problems with De-Activation / MOVE/TRANSFER license due to Proxy/Firewall