@mzellman thanks for letting us know. Unfortunately we’ve not heard back from @ccsjoe so unsure if they are still having the issue. We’ve been working with @becker (thank you!) on his related issue of trying to add reports which we have traced to strange network drive behavior – and we’ve added additional checks for those in a newer (yet to be published) build which appears to have resolved those problems.
We’re trying to understand what’s causing the recent reports of the offline issue and would appreciate your assistance with that. I’ll send you a DM in a moment to schedule a web screen sharing session.